Comviva
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Identity and Verification
  • Verify users in seconds

    User signs up or logs in

    Step 1

    User signs up or logs in

    Registration, login, or sensitive action triggers verification

    Send verification request

    Step 2

    Send verification request

    API call initiates OTP or silent verification

    Deliver code or verify silently

    Step 3

    Deliver code or verify silently

    OTP via SMS/WhatsApp/Voice, or silent network check

    User completes verification

    Step 4

    User completes verification

    Code entry or automatic background validation

    Grant access securely

    Step 5

    Grant access securely

    Verified user proceeds with full confidence

    Identity verification shouldn’t create friction

    Users expect fast, frictionless access. But security and simplicity rarely go hand in hand.

    High drop-offs during login and signup

    High drop-offs during login and signup

    Slow or failed verification causes users to abandon the process before completing registration.

    Rising fraud and account takeovers

    Rising fraud and account takeovers

    Weak authentication leaves accounts vulnerable to unauthorized access and identity theft.

    Complex global verification flows

    Complex global verification flows

    Managing OTP delivery, compliance, and channel fallback across regions adds operational burden.

    NGAGE makes authentication fast, secure, and effortless

    Verify users instantly

    Verify users instantly

    Deliver OTPs in seconds via SMS, WhatsApp, or Voice, or use silent verification for zero-friction authentication.

    Improve conversion rates

    Improve conversion rates

    Fast, reliable verification reduces drop-offs during signup and login, improving completion rates by up to 11%.

    Reduce fraud and unauthorized access

    Reduce fraud and unauthorized access

    Multi-factor authentication and real-time identity checks block fraudulent access attempts.

    Support multiple verification methods

    Support multiple verification methods

    OTP, silent verification, flash calls, and multi-factor, all from a single platform and API.

    Verify users on the channels they trust

    Deliver with Fallback
    SMS: Universal OTP delivery with near-instant reach and 98% open rates.

    SMS: Universal OTP delivery with near-instant reach and 98% open rates.

    WhatsApp: Rich verification messages on the world's most-used messaging app.

    WhatsApp: Rich verification messages on the world's most-used messaging app.

    RCS: Branded, verified sender messages for trusted authentication experiences.

    RCS: Branded, verified sender messages for trusted authentication experiences.

    Voice: Automated voice calls for OTP delivery and interactive verification.

    Voice: Automated voice calls for OTP delivery and interactive verification.

    Silent Verification: Zero-friction background verification using mobile network signals.

    Silent Verification: Zero-friction background verification using mobile network signals.

    Fix broken authentication flows

    Modern authentication needs to balance security, speed, and user experience—without increasing operational complexity.

    Balance security with user experience

    OTP delivery in seconds across all channels

    Up to 11% higher conversion rates with optimized verification

    Reduced verification costs with smart routing and fallback

    Built for secure, high-volume authentication

    Secure OTP generation with expiry and rate limiting

    Global reach across 190+ countries

    Real-time monitoring of verification attempts

    Built-in compliance support for global regulations

    Before NGAGE

    OTPs are delayed or not delivered

    Users drop off during login or signup

    High fraud risk with weak authentication

    Multiple tools for different channels

    No visibility into verification success

    After NGAGE

    Fast, reliable OTP and real-time verification

    Smooth login and signup experience

    Strong multi-factor authentication reduces fraud

    One platform for all verification methods

    Real-time tracking of delivery and success rates

    Background SVG

    Where authentication matters most

    OTPs and login alerts

    Signup and onboarding

    Login and access

    Payment approvals

    Password resets

    Fraud prevention

    Verify users on the channels they trust

    SMS

    Universal OTP delivery with near-instant reach and 98% open rates.

    WhatsApp

    Rich verification messages on the world's most-used messaging app.

    RCS

    Branded, verified sender messages for trusted authentication experiences.

    Voice

    Automated voice calls for OTP delivery and interactive verification.

    Silent Verification

    Zero-friction background verification using mobile network signals.